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Tuesday, November 13, 2012
Change to Android? Don’t forget to unregister iMessage
Change to Android? Don’t forget to unregister iMessage

First off, we are not encouraging people to leave the iPhone platform but for those who did or are planning to do so, we have some tips regarding iMessage problems. I came across an interesting story from a listener of the eMaccast podcast. His problem was that since he had moved over to the to Android camp, he was missing out on important SMSes that were sent to him. They kept arriving on his other iOS devices but not on his new phone.

There are two situation where you might be in.



1. You still have the iPhone before selling it.
a) Goto Settings > Messages > iMessage OFF
b) Unregister your device with Apple: http://supportprofile.apple.com

iMessage tips when moving to Android iOS6 iPhone 5


2. You don’t have the iPhone anymore, it was sold or stolen.
a) Ask people to not use the iMessage chat history anymore, but start a new message to your phone number instead, this will initiate a new SMS session.
b) When it was stolen don’t unregister the device of course.

Other people also complain that the implementation of iMessage is not optimal yet. When you have more iOS devices where you are signed up with your Apple-ID, you receive the messages on both devices, which can be annoying or even unwanted. I personally think that multiple profiles are needed to logon to iOS. When I am in a iMessage session with a friend on the iPhone my partner at home doesn’t need to receive this conversation on the family iPad, this could be avoided if she was logged in with her own credentials.

Another solution for this could be that you configure iOS in a way that it only messages when you are using a device, or have used it recently.

Basics of iMessage

You can bundle multiple email addresses to your iMessage account. So you can hand out those addresses to different people for different purposes. Say you want private and business separated. When you receive an iMessage to the private address and you reply it uses this address as the “Caller-ID (FROM address)”. The same is true for the business address. But when you start a new iMessage it gets the “Caller-ID FROM address” you have specified here; Settings > Messages > Send & Receive > Start new conversations from:

To make it even more confusing, you cannot use other mail addresses from @me.com, @mac.com and @icloud.com because they are seen as AppleIDs and you can only have one AppleID linked to the iMessages account at the time.                                                               

Conclusion

iCloud brings a lot of cool new possibilities to keep all your devices in sync. But in some conditions it has also some caveats that you should be aware of. I had the same situation when I sold my iPhone 4S and started using my old iPhone 2 temporarily. I got complaints that I was not responding to messages anymore. Now I (we) know how to prevent this in the future.


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